ESI 40 Business Phone Betriebsanweisung PDF herunterladen (Seite 53)

User’s Guide ESI phone operation

E.7

Supervised transfer — announcing the caller to the called person

1. While connected to an outside call, press a station key (or press TRANSFER and then dial the

extension number) and wait until the called person answers.

2. Announce the caller (e. g., “Hello; I’ve got Bill on the line and I’m transferring him to you now.”)

3. Hang up.

Note: If the transferred-to person doesn’t answer in step 1, press the station key again or press

FLASH/RDL (or FLASH on certain legacy phones) to be reconnected to the original caller.

. . . to another phone number (trunk-to-trunk transfer)

Important: USE OF FEATURES, SUCH AS TRUNK-TO-TRUNK TRANSFER, THAT REQUIRE TRUNK-TO-TRUNK CONNECTIONS

WILL INCREASE THE RISK OF TOLL FRAUD. IN NO EVENT SHALL ESTECH SYSTEMS, INC. BE LIABLE FOR ANY

DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO,

FRAUDULENT TOLL CHARGES, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTIONS, OR ANY OTHER COSTS

OR DAMAGES RELATED THERETO, ARISING FROM THE USE OF THESE FEATURES.

Blind transfer

1. While connected to an outside call, press TRANSFER and then the line access code (9, 8, or 71–76),

and then the telephone number to which you want to transfer.

2. Hang up. Now both outside lines are connected via a trunk-to-trunk connection.

Note: If, at any point during the trunk-to-trunk transfer, you wish to return to the original call (e.g., perhaps

you received a busy signal at the remote end, or the recipient simply won’t take the call), just press

FLASH/RDL (or FLASH on certain legacy phones). This disconnects the second outside connection,

returning you to (and removing from hold) the original call.

Supervised transfer — announcing the caller to the called person

1. While connected to an outside call, press TRANSFER and then the line access code (9, 8, or 71–76);

then dial the phone number to which you want to transfer, and wait until the called person answers.

2. Announce the caller (e. g., “Hello; I’ve got Bill on the line and I’m transferring him to you now.”)

3. Hang up. Now both outside lines are connected via a trunk-to-trunk connection.

Note: If, at any point during the trunk-to-trunk transfer, you wish to return to the original call (e.g., perhaps

you received a busy signal at the remote end, or the recipient simply won’t take the call), just press

FLASH/RDL (or FLASH on certain legacy phones). This disconnects the second outside connection,

returning you to (and removing from hold) the original call.

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ESI 40 Business Phone Betriebsanweisung Seite 53