ESI 40 Business Phone Betriebsanweisung PDF herunterladen (Seite 32)

User’s Guide Voice mail operation

D.7

Virtual Mailbox Key

(Not available on ESI Cordless Handset or legacy 12-Key Feature Phone.)

If you frequently pick up your messages from another user’s ESI phone or have others help pick up your

messages, you may want to program a programmable feature key on that phone as a Virtual Mailbox

Key

™

for your mailbox. When you have new messages, the key will blink, press it to automatically connect

to your mailbox. This feature does not affect your ability to pickup messages from your own phone.

Note: Assign to the programmable key the following — VOICE MAIL



and then either your extension

number or your voice mailbox number (see “Programmable feature keys,” page C.2).

Retrieving messages from an off-premises location

You can pick up messages when away from the office or from an analog station. Since the display is not

available to you, message handling will operate slightly differently.

To retrieve your message from a remote location:

1. If the auto attendant’s main greeting answers your call, press



and enter your mailbox number. If the

operator or another user answers your call, have the person transfer you (by pressing VOICE MAIL



and then pressing your station key [or entering your mailbox number] and hanging up).

2. If required, enter your password.

3. The ESI system will announce the number of new and old messages, and will start playback of

messages starting with the oldest new message and continue until all messages and recordings have

played or you press



to disconnect.

For more information, see page C.6.

Functions available during off-premises voice mail message retrieval

Key Function Description

2 Hear time/date Pauses the message, plays the time/date when the message was left and resumes.

3 Reply Replies to the originator of a message (possible only if message came from another

user in the system). Record your reply at the tone and then press 1 to stop, after which the

system returns you to your mailbox and the message to which you were replying.

4 Back up

(rewind)

• If pressed during message playback, rewinds 4 seconds for each key-press.

• If pressed after the playback has finished, returns to beginning of message.

5 Access user

programming

Access certain user-programmable features.

Note: Fast forward is not available from a remote location.

7 Delete Deletes the message from the mailbox (see “Message Recycle Bin,” page D.10).

9 Save Saves the message (it will play as an old message the next time you

retrieve messages). [See also the Note above this table.]

9 9 Save as new Skips over a new message and leaves it as a new message (i.e., it will be played as a

new message the next time you pick up messages). You must press the 9 key twice

within two seconds.

8 Main greeting Goes to the main greeting.

0 Operator Transfers you to the operator.

Leave

a message

Lets you record a message in one or more mailboxes. At the prompt, enter the desired

mailbox number. Press # and then enter up to 65 mailbox numbers, using the phone’s

dialpad and programmable feature keys. Mailboxes in a department count toward the

maximum of 65.

# To other mailbox To leave a message in another user’s mailbox.



Disconnect Disconnects you from the system. Always press



before hanging up (if you press it

during message playback, the system will save the playing message and any other

currently unsaved messages in your mailbox).

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