ESI 40 Business Phone Betriebsanweisung PDF herunterladen (Seite 26)

User’s Guide Voice mail operation

D.1

Voice mail operation

Your ESI system provides accurate and timely messages. Others will become more comfortable leaving you

voice messages if you promptly retrieve and respond to your messages.

VOICE MAIL key

For direct access to all voice mail features, such as picking up messages or transferring directly to mailboxes:

• On an ESI 60 Business Phone — Use the blue VOICE MAIL key. It will blink whenever you have one or

more new messages, and the upper display will show you how many new and old messages are stored for

you on the ESI system. Once you press VOICE MAIL, the lower display will update to show your eight most

recent messages, with each new message appearing in a bold font. Use the scroll keys below the lower

display to see the next eight messages (press the left scroll key to scroll down and the right scroll key to

scroll up).

• On an ESI 40 Business Phone, ESI 30D Business Phone, 48-Key Feature Phone, or legacy 24-Key

Feature Phone — Use the blue VOICE MAIL key. It will blink whenever you have one or more new messages,

and the display will show you how many new and old messages are stored for you on the ESI system.

• On a legacy 12-Key Feature Phone — Assign key code 579 to a programmable feature key (see

“Programmable feature keys,” page C.2, and “Optional features,” page F.14). Until this has been done for

your phone, your mailbox is disabled. (When you try to access a disabled mailbox, the system will notify

you that it’s disabled.) You still can retrieve previously left messages and access user programming, but the

mailbox won’t be able to receive new voice messages. Therefore, to enable the mailbox, assign key code

579 to a programmable feature key.

• On an ESI Cordless Handset, use the blue-outlined VOICE MAIL key. The display, directly above the

VOICE MAIL key, will show an “envelope” icon when you have one or more new messages.

Personal greetings

To program your personal greetings, press PROG/HELP 1. Initially, your mailbox has a generic greeting: “You

have reached the mailbox for extension xxx. Dial 0 to reach the operator or begin recording at the tone.” You

can record up to three different personal greetings in your own voice indicating your availability to return calls.

Examples

Sample greeting 1:

Hi, this is [name]. I’m away from my desk or on the phone right now; so please either dial zero to reach

our operator, or leave me your name, number and message at the tone and I’ll get back to you as soon

as I can.

Sample greeting 2:

Hi, this is [name]. I’m out of the office. You may dial 1 2 2 now for my assistant or, if you prefer, you may

leave me a voice message at the tone — I’ll check in regularly — or, if it’s important, either dial 4 now to

reach me on my cell phone or dial 2 now to leave me an urgent message that will page me automatically.

Sample greeting 3:

Hi, this is [name]. I’m away from my desk at the moment. To have me paged, dial 3 now.To reach the

operator, dial zero. Otherwise, leave your name and phone number at the beep so I can return your call.

(Continued)

These sample greetings refer to certain features which may not be activated for your extension; consult your System Administrator for additional

information, if necessary.

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