ESI Feature Phone User’s Guide FOR WITH voice mail 0450-0329 Rev. E Visit www.esiusers.com for up-to-date help.
Help mode (Verbal User’s Guide) User’s Guide B.2 (This page included for pagination purposes only.)
User’s Guide User programming: An introduction C.1User programming: An introduction Voice prompts will play menu and sub-menu options to access the
User programming: An introduction User’s Guide C.2 1 Select personal greeting Select the desired greeting — 1, 2 or 3. The system will play the cur
User’s Guide User programming: An introduction C.3Keys’ LED activity during programming Key type and LED indication Mode Station key or Virtual Ma
User programming: An introduction User’s Guide C.4 4 Station audibles The station audibles programming provides control of the following audible it
User’s Guide User programming: An introduction C.52 Phone delivery 1 Enter phone number Enter the phone number (24 digits, maximum) followed by #.
User programming: An introduction User’s Guide C.6 (This page included for pagination purposes only.)
User’s Guide Voice mail operation D.1Voice mail operation Introduction Your phone system provides accurate and timely messages. Others will become m
Voice mail operation User’s Guide D.2 Personal greeting keys You can program a programmable feature key as a personal greeting key for any one of th
User’s Guide Voice mail operation D.3Off-premises “reach me” After a caller has been forwarded to your voice mailbox and is listening to your person
About ESI ESI (Estech Systems, Inc.) is a privately held corporation based in Plano, Texas, near the internationally known “Te
Voice mail operation User’s Guide D.4 Key functions during voice mail message retrieval from an ESI Feature Phone Key Function name Description 1
User’s Guide Voice mail operation D.5Retrieving voice mail messages using another user’s ESI Feature Phone 1. Press VOICE MAIL and then . 2. Di
Voice mail operation User’s Guide D.6 Live recording To begin recording1 both sides of the conversation during a call, press RECORD. Recording will
User’s Guide Voice mail operation D.7If you have programmed both an off-premise delivery number and a pager number, the system will prompt you to ch
Voice mail operation User’s Guide D.8 Status indicator lamp The red status indicator lamp located at the top of the 24-Key Digital Feature Phone ind
User’s Guide Voice mail operation D.9You can change any personal greeting as often as necessary, by just recording over a previously recorded person
Voice mail operation User’s Guide D.10 (This page included for pagination purposes only.)
User’s Guide ESI Feature Phone operation E.1ESI Feature Phone operation Display When your phone (or station) is not in use, the display will show th
ESI Feature Phone operation User’s Guide E.2 Fixed-feature keys The fixed-feature keys on the phone are permanently labeled as to their usage. The F
User’s Guide ESI Feature Phone operation E.3MUTE/DND key To disable your handset or speaker microphone during a conversation (either with the handse
Table of contents User’s Guide introduction...
ESI Feature Phone operation User’s Guide E.4 Direct station selection Programming some of the programmable feature keys (see pp. C.2) as station key
User’s Guide ESI Feature Phone operation E.5Transferring an outside call . . . . . . to another station Blind transfer 1. While connected to an ou
ESI Feature Phone operation User’s Guide E.6 Conference calling Note: On stations with a 12-Key Digital Feature phone, a programmable feature key m
User’s Guide ESI Feature Phone operation E.7Call forwarding Your station has been pre-programmed by the installer to “call-forward” your phone when
ESI Feature Phone operation User’s Guide E.8 Station-to-station call waiting You can call, or transfer a call to, another station that is in use (a
User’s Guide ESI Feature Phone operation E.9To retrieve a held call To retrieve a held call from the same ESI Feature Phone where it was put on hold
ESI Feature Phone operation User’s Guide E.10 Paging Your ESI phone system can be programmed to allow paging through an overhead paging system and/
User’s Guide ESI Feature Phone operation E.11Operator station If your station has been designated as the operator station, you will also receive cal
ESI Feature Phone operation User’s Guide E.12 (This page included for pagination purposes only.)
User’s Guide Special keys F.1Special keys FLASH/RDL The FLASH/RDL key serves several purposes: • Getting a fresh dial tone without replacing the h
(This page included for pagination purposes only.)
Special keys User’s Guide F.2 Auto-dialing using Esi-Dex . . . On the 24-Key ESI Feature Phone 1. While your station is idle (or just after receiv
User’s Guide Special keys F.3 3. Repeat steps 1–2 until the name is complete. The name may contain up to 15 characters (a space is a character, too
Special keys User’s Guide F.4 3. Continue to press 9 until XYZ COMPANY appears in the display. 4. Press ESI-DEX again. This dials the number
User’s Guide Special keys F.5Message monitor mode (live call screening) (Not available on 12-Key Feature Phone.) Message monitor mode, or live cal
Special keys User’s Guide F.6 Line keys If some of your programmable feature keys have been programmed as line keys (or you can program line keys us
User’s Guide Special keys F.7Optional features The following optional features may be accessible from your station. See the Administrator for detail
Special keys User’s Guide F.8 Message monitor key (Code 568) Easily toggle the message monitor mode on or off with this key. (Otherwise, you can per
User’s Guide Analog stations G.1 Analog stations If your station has been installed as an analog station, it will be able to use only a standard-ty
Analog stations User’s Guide G.2 Transferring a call to the main greeting To transfer an outside caller to the main greeting, FLASH, dial # and hang
User’s Guide Analog stations G.3 Call hold This is used to place callers on hold for retrieval from any station within the ESI phone system. Putting
User’s Guide Introduction A.1User’s Guide introduction Accessing the rich ESI feature set is simple and easy through the straightforward design of
Analog stations User’s Guide G.4 Voice mail operation from an analog station The ESI phone system will provide accurate and timely messages. Others
User’s Guide Analog stations G.5 Voice-prompted instructions will be played at the end of each message. Once you've learned these prompts (see
Analog stations User’s Guide G.6 Analog station programming After logging into your mailbox (pressing followed by the mailbox number), dial 5 to
User’s Guide Analog stations G.7 Off-premises message delivery The ESI phone system can be programmed to deliver messages to an off-premises phone a
Analog stations User’s Guide G.8 Off-premises message delivery 1 Delivery options 1 Delivery to phone number only 2 Notify pager only 0 No off-p
Index /▲ keys. See Volume/scroll keys 12-Key Digital Feature Phone, A.3 24-Key Digital Feature Phone, A.2 Analog stations Off-premises delivery, G
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Introduction User’s Guide A.2 24-Key Feature Phone The 24-Key Feature Phone has a variety of programmable and built-in features. The 24-Key Feature
User’s Guide Introduction A.312-Key Digital Feature Phone The 12-Key Digital Feature Phone includes the basic, most commonly used phone features.
Introduction User’s Guide A.4 Connecting your ESI phone Use the diagram (below) to connect your ESI phone. The diagram represents the panel on the
User’s Guide Help mode (Verbal User’s Guide) B.1Help mode (Verbal User’s Guide) Your ESI phone system’s Help mode (also called the Verbal User’s Gu
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