ESI 12-Key Feature Phone Installationshandbuch

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ESI-50L Communications Server
Programming Manual
0450-1137
Rev. C
Copyright © 2009 ESI (Estech Systems, Inc.).
Ethernet is a registered trademark of Xerox Corporation. Microsoft, Windows, and Outlook
are registered trademarks of Microsoft Corporation. Panasonic and DBS are registered trademarks
of Matsushita Electric Corporation of America. Information contained herein is subject to change
without notice. Certain features described herein may not be available at initial release. ESI products are
protected by various U.S. Patents, granted and pending. Visit ESI on the Web at www.esi-estech.com.
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1 2 3 4 5 6 ... 77 78

Inhaltsverzeichnis

Seite 1 - Programming Manual

ESI-50L Communications Server Programming Manual 0450-1137 Rev. C Copyright © 2009 ESI (Estech Systems, Inc.). Ethernet is a reg

Seite 2 - Contents

ESI-50L Programming Manual System programming: An introduction C.4 Entering programming mode You may program from any 24-Key or 48-Key Digital Featu

Seite 3 - General description

ESI-50L Programming Manual Function 1: System parameters D.1Function 1: System parameters Function 11: Initialize This function will return all comp

Seite 4 - Auto attendant features

ESI-50L Programming Manual Function 1: System parameters D.2 Function 14: System clock Function 141: Set time/date 1. Enter a new time in a twelv

Seite 5 - Remote maintenance

ESI-50L Programming Manual Function 1: System parameters D.3Function 15: System timing parameters Function 151: Flash hook duration This sets the ti

Seite 6 - Interface Version field

ESI-50L Programming Manual Function 1: System parameters D.4 Function 16: System feature parameters Function 161: Recording alert tone This sets whe

Seite 7 - Programming keys

ESI-50L Programming Manual Function 1: System parameters D.5Field 3: Headset microphone gain adjust Adjusts the gain of headset microphones connecte

Seite 8 - Selectable numbering plan

ESI-50L Programming Manual Function 1: System parameters D.6 Function 165: Auto attendant parameters Field 1: Auto attendant inter-digit timer Make

Seite 9 - System programming overview

ESI-50L Programming Manual Function 1: System parameters D.7Function 166: CO parameters Field 1: CO-to-CO conference gain Adjusts the volume level o

Seite 10 - Entering programming mode

ESI-50L Programming Manual Function 1: System parameters D.8 Function 167: Voice mail parameters Field 1: Energy threshold Adjust this downward if (

Seite 11 - Function 11: Initialize

ESI-50L Programming Manual Function 1: System parameters D.9Function 169: Feature set activation Field 1: Selectable numbering plan template Warnin

Seite 12 - Function 14: System clock

Contents General description ...A.1 Remote maintenance with ESI System Programmer ...B.1

Seite 13

ESI-50L Programming Manual Function 1: System parameters D.10 Function 17: System speed-dial Up to 100 system speed-dial names and associated number

Seite 14 - Function 162: Connect tone

ESI-50L Programming Manual Function 1: System parameters D.11Function 18: Maintenance/SMDR serial port baud rate The RS-232C serial port (DB9) on th

Seite 15

ESI-50L Programming Manual Function 2: CO lines E.1Function 2: CO lines The ESI-50L can operate on a station-by-station basis as a PBX or as a combi

Seite 16 - Field 5: Name key digits

ESI-50L Programming Manual Function 2: CO lines E.2 Do the following to program the analog CO lines. 1. Choose CO lines to program. During this st

Seite 17 - Function 166: CO parameters

ESI-50L Programming Manual Function 2: CO lines E.3 4. Assign answer rings Lines can be directed to be answered at up to 10 extensions, a departmen

Seite 18

ESI-50L Programming Manual Function 2: CO lines E.4 Function 22: Translation table programming Function 221: Centrex/PBX access code If the system i

Seite 19 - Field 2: In/out DSS lamp

ESI-50L Programming Manual Function 2: CO lines E.5Here’s how toll restriction works: As a number is dialed (or a speed-dial key is pressed), the sy

Seite 20 - Deleting a speed-dial number

ESI-50L Programming Manual Function 2: CO lines E.6 Function 23: CO line parameters Function 231: System CO line receive volume Many variables can a

Seite 21 - SMDR output

ESI-50L Programming Manual Function 2: CO lines E.7Function 24: Caller ID This function activates the Caller ID capability in the ESI-50L — if the c

Seite 22 - Function 2: CO lines

ESI-50L Programming Manual Function 3: Extension programming F.1Function 3: Extension programming This section provides programming for extensions a

Seite 23

ESI-50L Programming Manual Hardware overview/installation A.1General description The ESI-50L Communications Server offers the small business an all-i

Seite 24 - 4. Assign answer rings

ESI-50L Programming Manual Function 3: Extension programming F.2 4. Both extensions will now appear in the display. Confirm the exchange by press

Seite 25

ESI-50L Programming Manual Function 3: Extension programming F.3 4. CO line group — Assigns the extension’s ability to access one or more CO line g

Seite 26

ESI-50L Programming Manual Function 3: Extension programming F.4 Analog ports The last 2 station ports can be programmed only as shown below. 1. Ext

Seite 27

ESI-50L Programming Manual Function 3: Extension programming F.5Overhead paging interface You can connect a dry-contact overhead paging device to th

Seite 28 - Function 24: Caller ID

ESI-50L Programming Manual Function 3: Extension programming F.6 Function 32: Extension feature authorization Function 321: Standard feature authori

Seite 29 - Function 30: Station move

ESI-50L Programming Manual Function 3: Extension programming F.7 11. AutoPage — Lets the user turn AutoPage (defined below) on or off at his/her sta

Seite 30 - Digital Feature Phones

ESI-50L Programming Manual Function 3: Extension programming F.8 15. Associated extension — Enter the desired ESI Cordless Handset extension. This

Seite 31 -

ESI-50L Programming Manual Function 3: Extension programming F.9Function 322: Advanced extension feature authorization This function allows authoriz

Seite 32 - Analog ports

ESI-50L Programming Manual Function 3: Extension programming F.10 Function 33: Department programming You can create up to 10 departments (or “hunt

Seite 33 - Overhead paging interface

ESI-50L Programming Manual Function 3: Extension programming F.11 Procedure Here’s an example of a completed programming worksheet: 1. Dept. no. 2.

Seite 34

ESI-50L Programming Manual Hardware overview/installation A.2 • Support for these options: – VIP™ and VIP Professional — Each provides a value-adde

Seite 35

ESI-50L Programming Manual Function 3: Extension programming F.12 Function 34: Flexible number assignment This function lets the Installer reassign

Seite 36 - Cordless)

ESI-50L Programming Manual Function 3: Extension programming F.13 Function 35: Extension button mapping By default, the programmable feature keys’ i

Seite 37

ESI-50L Programming Manual Function 3: Extension programming F.14 • Call forward/no-answer key (Code 567) — Sets or cancels call forwarding/no-answ

Seite 38 - Department hunting methods

ESI-50L Programming Manual Function 3: Extension programming F.15 Feature key chart Code1 Feature key 12-Key Phone ESI Cordless Handset 24/48/16-Ke

Seite 39 - Procedure

ESI-50L Programming Manual Function 3: Extension programming F.16 Function 37: RFID programming This function relates to ESI Presence Management onl

Seite 40 - Dial plan range reassignment

ESI-50L Programming Manual Function 3: Extension programming F.17 4. Enter the allow time — the time when an electronic key user can begin control

Seite 41 - Feature keys

ESI-50L Programming Manual Function 3: Extension programming F.18 Function 372: RFID tag number programming As described earlier in this document, e

Seite 42

ESI-50L Programming Manual Function 3: Extension programming F.19 Function 373: View RFID tag number This is used to display tag numbers that are as

Seite 43 - Feature key chart

ESI-50L Programming Manual Function 3: Extension programming F.20 Function 375: RFID Reader parameters This function is used to adjust the doorphone

Seite 44

ESI-50L Programming Manual Function 4: Auto attendant programming G.1 Function 4: Auto attendant programming You can program the auto attendant, in

Seite 45

ESI-50L Programming Manual Remote maintenance with Esi-Access B.1Remote maintenance with ESI System Programmer ESI System Programmer gives the Insta

Seite 46

ESI-50L Programming Manual Function 4: Auto attendant programming G.2 • GoTo outdial — The GoTo branch can be used to transfer to an off-premises l

Seite 47 - Playing prompts

ESI-50L Programming Manual Function 4: Auto attendant programming G.3 1. Enter the outdial number (including the access code and any special char

Seite 48 - VOLUME: 6 >

ESI-50L Programming Manual Function 4: Auto attendant programming G.4 Auto attendant programming example (The branch IDs and branch titles shown a

Seite 49 - GoTo branch

ESI-50L Programming Manual Function 4: Auto attendant programming G.5 Programming sequence 1. Branch ID — A numerical designator which indicates it

Seite 50

ESI-50L Programming Manual Function 4: Auto attendant programming G.6 Function 43: Automatic day/night mode table You program the day/night mode tab

Seite 51 - Directory branch

ESI-50L Programming Manual Function 4: Auto attendant programming G.7 Remote setting of day, night, holiday and auto modes Normally, the system’s da

Seite 52

ESI-50L Programming Manual Function 5: Voice mail programming H.1 Function 5: Voice mail programming To simplify initial installation, all programme

Seite 53 - Deleting a branch

ESI-50L Programming Manual Function 5: Voice mail programming H.2Function 53: Guest/info mailboxes Any guest mailbox can be programmed as either a g

Seite 54

ESI-50L Programming Manual Function 5: Voice mail programming H.3 Function 54: Group mailboxes and the broadcast mailbox Broadcast mailbox The broad

Seite 55

ESI-50L Programming Manual Function 5: Voice mail programming H.4Function 55: Message notification On a mailbox-by-mailbox basis for user or guest m

Seite 56

ESI-50L Programming Manual Remote maintenance with Esi-Access B.2 Interface Version field The General tab in ESI System Programmer 1.2.0.0 (or later

Seite 57 - Broadcast mailbox

ESI-50L Programming Manual Function 5: Voice mail programming H.5 Function 552: Delivery/paging parameters The sequence of programming is as follows

Seite 58 - Group mailboxes

ESI-50L Programming Manual Function 5: Voice mail programming H.6Function 56: Cascade notification mailboxes In addition to individual mailbox pagin

Seite 59

ESI-50L Programming Manual Function 5: Voice mail programming H.7 Function 57: Q & A mailboxes You can create question and answer (Q & A) ma

Seite 60

ESI-50L Programming Manual Function 6: Recording I.1 Function 6: Recording Function 61: Re-record main greeting The main greeting prompts are re-reco

Seite 61 - Cascade mailbox options

ESI-50L Programming Manual Function 6: Recording I.2 Function 62: Record directory names This function is accessible only if a directory branch has b

Seite 62

ESI-50L Programming Manual Function 6: Recording I.3 Function 63: Message-on-hold (MOH) programming MOH can be: • A live feed from an external musi

Seite 63 - Function 6: Recording

ESI-50L Programming Manual Function 6: Recording I.4 Function 632: MOH recording 1. Connect the message/music source to the MOH port on the side o

Seite 64

ESI Communications Servers Programming Manual Function 7: Reports J.1 Function 7: Reports Important: You may wish to read “Feature description: SM

Seite 65 - Function 631: MOH source

ESI Communications Servers Programming Manual Function 7: Reports J.2 Function 72: ESI Presence Management access door report The ESI Presence Manage

Seite 66 - Function 633: MOH volume

ESI Communications Servers Programming Manual Function 7: Reports J.3 7. The eight-digit end date for this report is composed of two digits for the

Seite 67 - Function 7: Reports

ESI-50L Programming Manual System programming: An introduction C.1System programming: An introduction You can program an ESI-50L either (a.) from a

Seite 68

ESI-50L Programming Manual Feature description: SMDR K.1 Feature description: SMDR SMDR (station message detail reporting) call records are output

Seite 69 - PRESS 1 TO PRINT

ESI-50L Programming Manual Feature description: SMDR K.2CSV SMDR format The comma-separated value (CSV) format is readable from within Microsoft Exc

Seite 70 - Standard SMDR format

ESI-50L Programming Manual Feature description: SMDR K.3 Extended SMDR format Note: The extended SMDR format is available on only ESI Communicati

Seite 71 - CSV SMDR format

ESI-50L Programming Manual Feature description: SMDR K.4Reporting conventions and rules • Inbound and outbound call records are generated only for

Seite 72 - Extended SMDR format

ESI-50L Programming Manual Feature description: SMDR K.5 SMDR format when using account codes The account code will be output in the SMDR record in

Seite 73 - PC interface

ESI-50L Programming Manual IP programming L.1Function 8: IP programming While the ESI-50L doesn’t work with IP-related features (such as Esi-Link or

Seite 74

ESI-50L Programming Manual IP programming L.2 Function 824: Network Services Processor (NSP) The built-in NSP provides an IP network connection for m

Seite 75 - Function 8: IP programming

Index Access schedules, F.16 ACD ACD department detail report, J.1–J.3 Alphanumeric characters, entering, C.2 Answer ring assignment, E.3 Auto attenda

Seite 76

www.esi-estech.com

Seite 77 - E.3, F.15

ESI-50L Programming Manual System programming: An introduction C.2 Entering alphanumeric characters You enter names for extensions, departments, bra

Seite 78 - www.esi-estech.com

ESI-50L Programming Manual System programming: An introduction C.3System programming overview 1 System parameters 11 Initialize 12 Installer pass

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