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Using voice mail

If you have new messages, your display will show the number of

new and old messages in your mailbox.

Retrieving messages from your station

1. Press VOICE MAIL.

2. When prompted, enter your password (if required): _____ #

The default password is 0 (meaning, no password required).

During playback of a message, the display will show the

originator of the message, the duration of the message, whether

it’s new or old, and the time/date of the message.

You can press any of the following keys anytime during the

message or during the prompt following the message.

Pause — Pauses playback for one minute or until pressed again.

Time/date to number — Toggles the display between the

time/date and the Caller ID number (if available).

Reply — To automatically reply to a message from another

user (within the system). Begin recording your reply at the

tone; press 1 to stop. You will then be returned to the original

message for further action.

Rewind — Rewinds playback four seconds for each time you

press it during message playback. If pressed after the message

has finished, returns you to the message’s beginning.

Fast forward — Advances playback four seconds each time

you press it.

Copy — Copies a copy of the message to another user’s

mailbox or to a Quick Group. If you wish to add an

introduction, press 1 when prompted. The phone system will

respond with the mailbox greeting and record tone. When

you’ve finished your recording, press 1 to stop.

Delete — Deletes the message.

Save — Saves the message. It will be played as an old

message the next time messages are retrieved.

Note: 9 9 saves the message as a new message.

Hang up when finished. (If you hang up while a message is

playing back, the message will remain a “new” message.)

Retrieving messages from a remote location

1. At the main greeting, either press and enter your mailbox

number:

___________ or have the operator transfer you

by pressing VOICE MAIL and then

, and entering your

mailbox number.

2. When prompted, enter your password (if required): _____ #

The default password is 0 (meaning, no password required).

The phone system will announce the number of new and old

messages and play the oldest new message.

The additional key functions listed below may be used from a

remote location:

Hear time/date — Pauses the message, plays the time/date

of the message and then resumes playback.

Access user programming — Lets you change the

personal greeting or password.

Note: Fast forward is not available from a remote location.

Main greeting — Returns you to the main greeting.

Operator — Transfers you to the operator.

Leave a message In another mailbox — When prompted,

enter the user’s mailbox number.

To disconnect — Use before hanging up (if pressed during

playback of a message, the message will be saved).

Mailbox personal greetings

You can record up to three personal greetings (PROG/HELP 1),

and then change between them as desired.

Example: “Hi, this is Bill. I’m away from my desk or on the

phone. You may reach the operator by dialing 0

now; or leave me a detailed message and I’ll

respond to it promptly.”

Special features

Monitor mode

You can program your phone to allow hearing a message as it is

being left in your mailbox, for your selective interception.

Call forwarding

Press 5 6 5 and then press a station key (or enter an extension)

to forward your call to that station. To disable call forwarding,

dial 5 6 5 and hang up. You can create a call-forward key by

assigning 5 6 5 to a programmable feature key.

Message Recycle Bin (un-delete)

Your phone system stores your 10 most recently deleted

messages in a Message Recycle Bin (PROG/HELP 9) to allow

you to recover messages that may have been deleted in error.

Off-hook indicator/message light

The red message light, located at the right corner of the phone,

indicates three conditions. A phone that’s off-hook glows solid

red (first priority), continuously “flutters” when ringing (second

priority) and blinks when that station has new voice mail waiting

(third priority). The indicator will light according to the priority of

the condition.

Using help mode

Your phone’s help mode is designed to help you learn about

phone features, how to use your phone, how to use voice mail,

and how to handle calls and messages (user tutorial). To access

one of these topics, press PROG/HELP and choose from the menu.

While programming a feature on your phone, you can press

PROG/HELP to hear a more detailed description of that feature.

The on-board user tutorial — PROG/HELP 0 — explains all aspects

of call and message handling in a logical, step-by-step manner.

Programming your phone

Setting your phone preferences

Press PROG/HELP to access programming, and then select

from the menu choices. During any programming step, you can

press PROG/HELP for a detailed description of the feature.

0 Help

1 How to use the phone

2 How to use voice mail

3 Phone features

4 User tutorial

1 Select personal greeting

1 Record

2 Delete

3 Hear

2 Programmable feature keys

3 Station options

1 Call waiting

2 Personal greeting reminder

4 Dial tone preference

5 Hands-free answer

6 Monitor mode

4 Station audibles

1 Station ring tone

2 Station ring volume

3 Message ring

5 Password

1 Enter

2 Delete

3 Hear

4 Security level

6 External notification

7 Personal Call Routing

9 Message Recycle Bin

Note: Certain items shown in the menu above may not be

applicable to your specific ESI system. Consult your

System Administrator for more information.

Programmable feature keys

There are two methods for programming your phone:

• Direct programming — Select the key you want to program,

and hold it down for at least two seconds. This not only

initiates programming but also lets you immediately program

that specific key.

• Traditional programming — Press PROG/HELP. The Verbal

User Guide will speak to you, walking you through the full

menu, during which you can choose the appropriate option.

The programmable feature keys can be programmed as:

• Line keys — If programmed with a two-digit line number, the

key will become a line key providing lamp information and

outside line access.

• Station keys — If programmed with a three- or four-digit

extension number, the key will provide station lamp status and

direct station access and transfer.

• Speed-dial keys — Can be used for automatic dialing of

frequently called outside numbers. Enter the line access code

(9, 8, or 7) plus the phone number.

• Additional-feature keys — Depending on your system, these

may include day/night control, service observing, agent log-on,

system speed dial, personal greeting, etc. See the System

Administrator for assistance.

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Inhaltsverzeichnis

Seite 1 - Programming your phone

Using voice mail If you have new messages, your display will show the number of new and old messages in your mailbox.Retrieving messages from your sta

Seite 2 - Phone Guide

Special keys and their usesHOLDPress to place a caller on hold for pick up at any station. To pick up a held call, press HOLD. The display will show w

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ESI -100 Bedienungsanleitung

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