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ESI Phone
User’s Guide
FOR THE ESI-50L Communications Server
Covering these current ESI phone models:
ESI 60 Business Phone • ESI 40 Business Phone
48-Key Feature Phone • 24-Key Feature Phone • ESI Cordless Handset II
. . . and these legacy ESI phone models:
12-Key Feature Phone • [Original] ESI Cordless Handset
0450-1135
Rev. F
For on-line help, visit www.esi-estech.com/users.
About ESI
ESI (Estech Systems, Inc.) is a privately held corporation based in Plano, Texas. Founded in 1987, ESI designs and
builds innovative telecommunications products for businesses like yours. Because of their powerful combination of
value and features, ESI products are consistently recognized by industry publications and leaders.
Copyright © 2011 ESI (Estech Systems, Inc.).
Esi-Dex, Quick Groups, Quick Moves, Virtual Mailbox Key, AutoPage, Quick Page and Verbal User Guide
are trademarks of ESI. Microsoft, Windows and Outlook are registered trademarks of Microsoft Corporation.
Information contained herein is subject to change without notice. ESI products are protected by various U.S. Patents,
granted and pending. Visit ESI on the Web at www.esi-estech.com.
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Inhaltsverzeichnis

Seite 1

ESI Phone User’s Guide FOR THE ESI-50L Communications Server Covering these current ESI phone models: ESI 60 Business Phone • ESI 40 Business Phone

Seite 2

User’s Guide Introduction A.8 ESI Cordless Handset II ESI’s Digital Cordless Handset II gives you most of the same features found in the 24-Key Feat

Seite 3

User’s Guide Introduction A.9 Connecting your ESI phone Depending on which ESI phone you have, use the appropriate diagram (below) to connect it. Ea

Seite 4

User’s Guide Introduction A.1060-Key Expansion Console connection Notes: Your Installer or System Administrator must enable Expansion Console supp

Seite 5

User’s Guide Introduction A.11Second Expansion Console connection Notes: Your Installer or System Administrator must enable Expansion Console supp

Seite 6

User’s Guide Introduction A.12ESI Cordless Handset II connection Each ESI Cordless Handset II comes with: • A charger/cradle to charge the Handset.

Seite 7

User’s Guide Help mode (Verbal User’s Guide) B.1 Help mode (Verbal User’s Guide) Your ESI system’s Help mode (also called the Verbal User’s Guide) —

Seite 8

User’s Guide User programming: An introduction C.1 User programming: An introduction Voice prompts will play menu and sub-menu options to access the

Seite 9

User’s Guide User programming: An introduction C.2 1 Select personal greeting Select the desired greeting — 1, 2 or 3. The system will play the cur

Seite 10

User’s Guide User programming: An introduction C.3 • Speed-dial keys — In addition to programming a programmable feature key with a system speed-d

Seite 11

User’s Guide User programming: An introduction C.4 3 Station options The station options sub-menu (PROG/HELP 3) lets you activate or deactivate sev

Seite 12

Contents Introduction...A.1 ESI 60 phone...

Seite 13

User’s Guide User programming: An introduction C.5 4 Station audibles The station audibles programming provides control of the following audible it

Seite 14

User’s Guide User programming: An introduction C.6 6 External message notification Note: To use this feature, a legacy 12-Key Feature Phone must

Seite 15

User’s Guide User programming: An introduction C.7 4 Urgent message activation 1 Urgent messages only Only urgent messages will be delivered. Not

Seite 16

User’s Guide User programming: An introduction C.8 2 ESI Cellular Management settings For additional details, consult the ESI Cellular Management U

Seite 17

User’s Guide Voice mail operation D.1 Voice mail operation Your ESI system provides accurate and timely messages. Others will become more comfortabl

Seite 18

User’s Guide Voice mail operation D.2 Depending on auto attendant usage and your personal preferences, you may wish to include one or more of these

Seite 19

User’s Guide Voice mail operation D.3 AutoPage This feature lets you have outside callers internally page you after they’ve been forwarded to your v

Seite 20

User’s Guide Voice mail operation D.4 Message retrieval Message(s) waiting display If you have at least one new message, your ESI desktop phone’s VO

Seite 21

User’s Guide Voice mail operation D.5 If using an ESI 60 Business Phone Note: If you’re using an ESI 60D (digital) phone, there will be a two- to

Seite 22

User’s Guide Voice mail operation D.6 New message skip When listening to new messages, press 9 twice (within two seconds) to save a message as new.

Seite 23

User’s Guide Introduction A.1 Introduction Accessing the rich ESI feature set is simple and easy through the straightforward design of each of the v

Seite 24

User’s Guide Voice mail operation D.7 Virtual Mailbox Key (Not available on ESI Cordless Handset or legacy 12-Key Feature Phone.) If you frequently

Seite 25

User’s Guide Voice mail operation D.8 Live recording (Not available on legacy 12-Key Feature Phone.) Note: To use this feature on an ESI Cordle

Seite 26

User’s Guide Voice mail operation D.9 Off-premises message delivery To program this, press PROG/HELP 6. Introduction The ESI system can be programm

Seite 27

User’s Guide Voice mail operation D.10. . . To an external pager You can program pager notification to operate either as the sole notification metho

Seite 28

User’s Guide Voice mail operation D.11Setting up twinning Note This feature is available only if your extension is authorized for trunk-to-trunk

Seite 29

User’s Guide Voice mail operation D.12Optional voice mail feature: Guest mailboxes Important: This is a special, optional feature not explained in

Seite 30

User’s Guide Voice mail operation D.13Programming your guest mailbox from an ESI phone Press PROG/HELP , then the mailbox number and then # to conf

Seite 31

User’s Guide Voice mail operation D.14Optional voice mail feature: Group/broadcast mailboxes Important: This is a special, optional feature not ex

Seite 32

User’s Guide Voice mail operation D.15Retrieving a group mailbox message Retrieving a group mailbox message is similar to retrieving a message from

Seite 33

User’s Guide Voice mail operation D.16Optional voice mail feature: Cascade notification mailboxes Important: This is a special, optional feature n

Seite 34

User’s Guide Introduction A.2 ESI 60 phone The ESI 60 phone has a variety of programmable and built-in features. The model that works with your syst

Seite 35

User’s Guide Voice mail operation D.17Cascade notification parameters The cascade notification mailboxes will use the same CO line group and pager d

Seite 36

User’s Guide Voice mail operation D.18Optional voice mail feature: Q & A mailboxes Important: This is a special, optional feature not explaine

Seite 37

User’s Guide Voice mail operation D.191 Select question Select the desired question number, 1–10. the ESI system will play the question and give yo

Seite 38

User’s Guide ESI phone operation E.1 ESI phone operation Display When your phone (or station) is not in use, the display will show the current date

Seite 39

User’s Guide ESI phone operation E.2 Keys Programmable feature keys The phone’s programmable feature keys have been pre-programmed by the installer.

Seite 40

User’s Guide ESI phone operation E.3 Keys’ LEDs (lamps) The LEDs (light-emitting diodes), or lamps, associated with the programmable and fixed keys

Seite 41

User’s Guide ESI phone operation E.4 MUTE/DND key To disable your handset or speaker microphone during a conversation (either with the handset or sp

Seite 43

User’s Guide Introduction A.3 ESI 40 phone The ESI 40 phone has a variety of programmable and built-in features. The model that works with your syst

Seite 44

User’s Guide Introduction A.4 48-Key Feature Phone The legacy 48-Key Feature Phone has a variety of programmable and built-in features. Your system

Seite 45

User’s Guide Introduction A.5 Optional Expansion Consoles Note: Your Installer or System Administrator must enable Expansion Console support for y

Seite 46

User’s Guide Introduction A.6 24-Key Feature Phone The 24-Key Feature Phone has features similar to those of the ESI desktop phones mentioned earlie

Seite 47

User’s Guide Introduction A.7 12-Key Feature Phone (legacy product) The legacy 12-Key Feature Phone, still in use on many installed ESI systems, inc

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